The Director Technology & Client Services provides a background on the final reports for the Tecumseh's Digital Strategy and Business Continuity and Disaster Recovery Strategy. He notes that these strategies were recommended in the Information Technology Service Review last year. The Town applied to the Municipal Modernization Fund Program - Intake 2 and received funding for these two strategies. He highlights the public engagement opportunities for feedback, council workshops, and staff input into the strategies.
The representatives from Perry Group present the Digital Strategy and Business Continuity and Disaster Recovery as appended to the agenda.
Councillor Tonial joins the meeting at 4:55 pm.
A Member inquires about online services and continuous improvement to meet the needs of the community. Susan Chase indicates that there is opportunity for community engagement and suggests regular workshops with the community for feedback on the digital services provided by the Town. She also recommends an annual report to Council on the status of the recommended projects in the Digital Strategy.
The Mayor leaves the meeting at 5:02 pm.
The return on investment into digital services is raised, and the consultant advises that the through the Information Technology Service Review there is a recommendation for effective project management and methodology by having someone responsible to oversee the scope of these projects. She explains that measures such as business analysis, service reviews and optimizations can assist in defining what is required and costs to implementing digital services.
Next steps will be for Administration to develop an implementation plan. The Digital Strategy and a summary of the Business Continuity and Disaster Recovery Strategy will be available on the Town's website for review.